James Inglis is a family business established in 1943 in the Scottish Borders town of Peebles. Originally started by my father selling ladies and gents footwear as well as handling shoe repairs. I joined my father in the business in 1959 and then later was joined by my wife, Marie-Rose and now our son, Dwayne.

From these humble beginnings we have succeeded in expanding our business several times. However, it was during 1989 and the decline of the British footwear industry that we noticed a niche market in narrow fitting ladies footwear. This resulted in the launch of our first ground-breaking Mail Order catalogue in 1991.

Today our business has developed in both catalogue, e-commerce and retail to such a degree that we built a new Mail Order and Retail complex to cope with our business growth.

While we've used technology and innovation to bring proper fitting footwear to the UK and beyond, we also understand that to provide a great service not only must out footwear fit correctly, but it must also be fitted correctly. Uniquely, all our staff are personally trained by the Inglis family to fit shoes correctly and advise on style choice. If we don't think a shoe will fit you, we'll tell you! Your custom fitting profile and order history is then recorded on our state-of-the-art computer system for reference every time you order with us; by mail, phone, online or retail.

Our commitment to you is simple; we're not satisfied until you are. If you're not completely satisfied with your purchase for any reason, you can return it for a refund or exchange within 14 days of delivery. Just return your order unworn in the original box using our free returns service (UK only) and we'll take care of the rest. Now that's piece of mind!

Ready to join the thousands of satisfied customers both here and abroad already enjoying quality footwear, correctly fitted? Then happy shopping and welcome to James Inglis.

Kind Regards
Richard, Marie-Rose & Dwayne Inglis