In the event you need to return your purchase for any reason, simply complete the returns form provided and return it with your goods unworn and undamaged in the original packaging within 14 days of delivery.

A freepost returns label is provided for returns made within the UK. You will need to obtain a free proof of posting receipt which should be kept until we have processed your refund. Regrettably, returns made outside the UK must be paid for at the customer's expense and the cost will depend on where you are returning your parcel from and how heavy it is.

If you are using our freepost returns service then you do not need to take out extra insurance for your parcel. However, if you are returning your parcel outwith our free returns service then adequate insurance should be taken in the unlikely event your parcel goes astray.

If you used our free returns service then we will need the proof of posting receipt in order to process your return. If you sent your parcel back by other means you will have to claim for your missing parcel on the insurance you took when sending your parcel back to us.

You can mark exchanges down on your returns form. Postage is charged again on each exchange item posted.

Returns are accepted in our showroom. Please bring your invoice with you when returning your item. If a refund is required it will be issued in the same form as your payment.

Delivery charges are non-refundable. However, if there is an error with your order which is our fault we will not charge further delivery charges correcting your order.